Although we know you wish your vacation would last a lifetime, all good things must come to an end. So when it comes time to prep your luggage for its journey back home, be sure to check out the tips below to ensure a successful pick up and a timely delivery.
- Most hotels and resorts will have a designated shipping and receiving area. Check with the hotel or resort’s Guest Services to confirm where pickups typically occur.
- Be sure to leave your shipment properly packaged and labeled for carrier pickup. Although most resorts and hotels are willing to assist, some may not be equipped to package or label your shipment for you.
- If you leave your shipment at the front desk, make sure to notify them of your ship date and carrier so they can pull it from storage on the correct date.
- Squeezing in one last day of vacation before heading home? Contact our support team for information on resort pickup times or to make alternate arrangements for pickup. Remember, the pickup window is from 9 a.m. to 6 p.m. so your shipment must be made available for the entirety of this window to ensure a successful pickup.
IMPORTANT: Note that some hotels & resorts may charge package or handling fees. These fees are not associated with our service and can vary by location. While the majority of destinations do not charge these fees, ShipGo is not responsible for any third party charges.