Joe Garbowsky

If you need to change the bag size for your shipment, we offer an easy way for you to make that change online. Changing your bag size will require you to print a new shipping label. However, please...

If you need to change the insurance coverage for your shipment, we offer an easy way for you to make that change online. Changing your insurance coverage will require you to print new labels for yo...

Depending upon where your shipment is going and which carrier you are assigned (FedEx or DHL), there will be either two or three documents to print for your shipment. Whichever carrier you are assi...

When tracking your international shipment, there are several scans you may see that informs us of the status of your shipment. We have included key international shipment scans below to help you un...

If you need to change your assigned carrier, please contact us to see what solutions we can offer you. We work with several carriers such as FedEx, UPS, and DHL to transport your shipment. Dependin...

Your pickup date is when your shipment will be collected from your home, hotel, business, or resort. Please keep in mind that pickups can only be scheduled on weekdays, that pickups are performed b...

If you need to remove a bag from your order, we offer an easy way for you to make that change online. However, please keep in mind you will not be able to remove the bag if it is already in transit...

If you booked your order for a pickup and would rather drop it off at a local carrier store, we offer an easy way for you to make that change online. Changing to a drop off will not change your lab...

If you would like to confirm the details for your shipment such as the pickup date, the delivery date, the shipment addresses, or the number and type of bags being shipped, you can do so through yo...

If your bag is delayed and has not delivered by the end of the day on your scheduled delivery-by date, you may be eligible to file a shipment protection claim. To file a Shipment Protection Claim, ...