Joe Garbowsky

If your bag is delayed and has not delivered by the end of the day on your scheduled delivery-by date, you may be eligible to file a shipment protection claim. To file a Shipment Protection Claim, ...

If you need to change any details on your account such as your name, country of residence, mobile phone number, or email, we offer an easy way to do so through our website. Please follow the below ...

The reason you are traveling internationally will affect the travel documents we will request from you for your shipment. Common reasons for travel and the respective documents required have been i...

When you apply for a discount code, that code is sometimes tied directly to your email address. If you would like to view any active coupons you may have associated with your account, please follow...

Throughout the year, there are a variety of promotions and discounts we may offer. However, if you are having difficulty applying your coupon, please troubleshoot using the below guidelines:Sign in...

An AirTag is a device created by Apple that can be used to track items in real time. Because of an AirTag's ability to accurately pinpoint the location of an item, many people prefer to pack them i...

ShipGo accepts a variety of payment methods to provide flexibility and convenience for you:Credit Cards (American Express, Mastercard, Visa, Discover)PaypalIf you have any questions or need assista...

When tracking your shipment, you may see that a recent scan shows it has received a shipment exception. There are many reasons why this may happen, but the most common reason we see is that the bar...

In order to apply a coupon code you have received, please follow the below instructions:Navigate to www.ShipGo.com and click on "Ship Now."Fill in the details of your order.Once you reach the payme...

If you placed your order over the phone and still need to complete the new user registration, visit your email inbox and open your ShipGo confirmation email. Then, click the "Complete Registration ...