Marketing Team
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Recent activity by Marketing Team-
Is Packaging Provided?
At ShipGo, we truly care about the safety of your belongings. For this reason, we require that all of your items be properly packaged prior to shipping. Please review the list at the bottom of the ...
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What Bag Size Should I Select?
Choosing the correct bag size is critical as it will ensure you are issued the proper shipping label with the appropriate weight and dimension parameters. Your shipment must not exceed the maximum ...
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What Can I Pack In My Domestic Shipment?
When preparing for your domestic shipment, it is important to know what you can and cannot pack. Prohibited items cannot be packaged in your shipment(s) under any circumstances. Acceptable Luggage ...
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Other Shippable Items
Our service isn't just limited to shipping your luggage. We can handle it all! Please be advised that some items cannot be booked on-site and must be booked over the phone with a Customer Support ...
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Weighing Your Bag
Selecting the correct bag size is crucial to ensure you are issued the proper shipping label with the appropriate weight and dimension parameters. Exceeding the maximum allowable weight or the tota...
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Date and Weight on Your Shipping Label
You've just printed your shipping labels which means you're one step closer to vacation! Notice something seems off? Not to worry. Although we always recommend reviewing your label(s) to ensure tha...
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Claims Assistance
ShipGo insures against complete loss of or against any physical damage that has occurred to a shipment while in transit. ShipGo and its logistics partners are not liable for damage or loss of protr...
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What Can I Pack In My International Shipment?
Please review the following list of acceptable and prohibited items prior to shipping your items to your next international destination. Prohibited items cannot be packed in your shipment(s) under ...
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Personal Customer Support
Providing our customers with exceptional customer support is one of the highlights of our service. As a company comprised of avid travelers, we understand just how important it is to have your lugg...
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Contact Us
Have a question for our Customer Support Team? Our representatives are eager to assist via phone, email and live chat. Office Hours Monday-Friday: 8 a.m. - 8 p.m. EST Saturday: 8 a.m. - 5 p.m. EST ...