Tracking Your Shipment

How to track your ShipGo order

Our integrated tracking technology allows you to track the status of your shipment at any time with just the click of a button. Access the real-time location of your shipment from your confirmation email by selecting your ShipGo tracking ID (beginning with ‘SG’ followed by a series of numbers and letters). Can’t seem to locate your confirmation email? Just click here and enter in your tracking ID for the latest tracking updates straight from the carrier.

What time you can expect your luggage to arrive

Although delivery times do vary depending on the selected service level and the delivery location, all shipments are guaranteed by the end of the day. Most residential deliveries tend to take place between the hours of 1 p.m. and 6 p.m., while Next Day Air/ Overnight deliveries often carry an earlier commit time typically around 10:30 a.m. ShipGo does not require a signature upon delivery of domestic shipments, but it is up to the carrier’s discretion whether he or she feels comfortable delivering without a signature. As soon as your shipment is delivered, you’ll be notified via email so you can start relaxing as soon as possible!