Included with every order at the time of purchase, is up to $200.00 in Shipment Protection coverage offered by ShipGo in the event of a delay. This coverage is only extended after our team has exhausted all available options to expedite delivery prior to your arrival date. Covered expenses and terms are as follows:
Shipment Protection Covered Luggage Expenses:
- Articles of Clothing
Shipment Protection Terms:
Covered expenses include clothing items, footwear, and toiletries. Shipment Protection coverage is offered in the form of a reimbursement check that will be mailed to your attention upon approval of submitted expenses. Any 3rd party fees incurred at the expense of ShipGo used to expedite delivery will be deducted from the final reimbursement amount. If a package is delayed due to excessive size or weight, any additional charges incurred by ShipGo will be deducted from the final reimbursement amount. We kindly ask that itemized receipts are submitted here within 14 business days of the originally scheduled delivery date. ShipGo reserves the right to determine qualified expenses as well as the final reimbursable amount. Maximum reimbursement will not exceed $200.00 per delayed package.
IMPORTANT: ShipGo shall not be liable for any delay in performing, or failure to perform its obligations under this Agreement, resulting from any cause beyond its reasonable control, including, without limitation, acts of God, fire, extreme temperatures, high winds, lightning, strikes, energy interruptions, labor disputes, natural disaster, fire, flood, storm, slide, earthquake, epidemics, power failure, inability to obtain equipment, supplies or other facilities, labor disputes, terrorism, criminal activity, governmental demands or requirements, inclement weather, war, declared or undeclared, or the acts of government (each, a "Force Majeure Event"). If affected by a Force Majeure Event, ShipGo shall be excused from performance to the extent made necessary by such an event.
For more information on Shipment Protection for other item types, please contact a member of our Customer Support Team.